Elite Capture Films ("we", "us", "our") is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA). This policy explains what information we collect, why, and how we handle it.
When you enquire, book, or contact us, we may collect:
We use your information to respond to enquiries, prepare quotes, confirm bookings, deliver galleries and invoices, and communicate with you about your booking. We do not sell your personal information to third parties.
We will only send you marketing communication if you've opted in. You can opt out of marketing messages at any time by replying "STOP" or contacting us directly at info@elitecapturefilms.co.za.
Client data, contracts and payment records are stored securely, with access limited to authorised personnel. We use HTTPS across our website and take reasonable technical measures to protect your information from unauthorised access.
Under POPIA, you have the right to request access to the personal information we hold about you, request correction of inaccurate information, and request deletion of your information, subject to any legal obligations we may have to retain it (such as financial records).
Images and video captured during bookings may be used in our portfolio or on social media for promotional purposes, unless you request otherwise in writing before your booking.
For any questions about this policy or to exercise your rights under POPIA, contact us at info@elitecapturefilms.co.za or +27 78 121 4807.
South Africa's Information Regulator provides further guidance on data protection rights at inforegulator.org.za.
Elite Capture